Privacy Policy

Wave Painting LLC ("Wave Painting," "we," "us") respects your privacy. This policy explains what information we collect through wavepainting.co, our forms, phone, text, and social media, and how we use it.

1. Information We Collect

Information you give us: name, phone number, email, property address, project details, photos you send, and messages.

Information collected automatically: basic website data such as browser type, pages visited, and referring site, through cookies and similar tools, including advertising and analytics tools from providers like Meta and Google.

2. How We Use Your Information

To respond to estimate requests and schedule walkthroughs

To provide quotes, contracts, invoices, and project updates

To send appointment reminders and service related messages by phone, email, or text

To improve our website, services, and advertising

To comply with legal requirements, including EPA lead safe recordkeeping

3. Text Messaging (SMS)

If you opt in, we may text you about your estimate, appointments, and project. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the categories in this policy exclude text messaging originator opt in data and consent; this information will not be shared with any third parties.

4. How We Share Information

We do not sell your personal information. We share information only:

With subcontractors and crew members who perform your project, limited to what they need to do the work

With service providers that help us run the business (such as our CRM, email, scheduling, payment, and website hosting providers), who are required to protect it

When required by law or to protect our rights

5. Data Security

We use reasonable safeguards to protect your information. No method of transmission or storage is 100% secure.

6. Your Choices

You can ask us to update or delete your information, or stop contacting you, by emailing [email protected] or calling 216 571 7543. You can opt out of texts by replying STOP and out of marketing emails using the unsubscribe link.

7. Children

Our services are not directed to children under 13, and we do not knowingly collect their information.

8. Changes

We may update this policy. The latest version will always be posted on this page with the updated date.

9. Contact

Wave Painting LLC

21129 Westwood Rd, Fairview Park, OH 44126

[email protected] | 216 571 7543